Our call center is operated by experienced operators with professional customer service skills and necessary technical knowledge. The call center is equipped with appropriate management systems and operating procedures, ensuring the highest quality of provided services. Our task is to serve the customer, provide him with necessary information and lead him to a successful solution. The whole process takes place according to strictly established service standards.
Thanks to our professional activities we can promote a specific image of our Contractor, which in consequence allows us to achieve a better position on the market.
QUADRA-NET Call Center provides professional services in the field:
- Providing basic information and instructions by phone in case of technical problems concerning the equipment reported by the Customer;
- Accepting requests from Customers and their registration in the system
- Information about the realization of the commissioned service
- Help in solving current problems arising in the process of service provision
- Sale of accessories